3b999 believes gaming should be a source of entertainment, not stress. Our responsible gaming policy is designed to help you stay within your limits and keep the fun in play.
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Responsible gaming refers to a mindset and set of habits where you treat gaming purely as a form of entertainment — not as a source of income or an escape from problems. At 3b999, responsible gaming is an integral part of our culture.
Online gaming is growing rapidly in Bangladesh. In this context, 3b999 believes every player should stay informed so that gaming never negatively affects their daily routine, family relationships, or financial stability. Responsible gaming is not about quitting out of fear of losing — it is about setting the right limits and enjoying the experience on your own terms.
Responsible gaming at 3b999 rests on three core pillars: Awareness — Understanding your own gaming behavior; Control — Staying in control of your time and money; and Support — Having the courage to seek help when needed. Keep these three things in mind and gaming can be a truly enjoyable experience.
Remember: every game on 3b999 is powered by a random number generator. Outcomes cannot be predetermined, so no strategy or system can guarantee a win.
3b999 is more than just a gaming platform — we're committed to building a responsible environment. Under our responsible gaming policy, we uphold the following commitments to protect every member.
Responsible gaming doesn't mean quitting altogether. It's a lifestyle where gaming is part of your enjoyment, but not the centre of your life. Following these habits while playing at 3b999 will make for a much more rewarding experience.
Research shows that players who set a budget and time limits in advance enjoy gaming significantly more and run into problems far less often. At 3b999, these tools are available to everyone, free of charge.
Gaming addiction or problematic gaming tends to develop gradually and can be difficult to recognise on your own. 3b999 wants you to stay informed. If several of the signs below apply to you, it may be time to seek help.
Spending beyond your set limits and diverting money from bills or essential expenses toward gaming.
Chasing losses by playing more after a losing streak in hopes of winning it back — which usually makes things worse.
Lying to or hiding gaming activity or spending from family and friends.
Feeling anxious, irritable, or moody when you can't play is a clear sign of problematic gaming.
Neglecting work, avoiding family responsibilities, or experiencing strained relationships due to gaming.
Borrowing money or spending your savings to fund gaming is a serious warning sign.
If two or more of the above signs apply to you, please contact 3b999 support or activate self-exclusion. Asking for help is not a sign of weakness — it takes courage.
3b999 provides a range of powerful tools to support responsible gaming. Every member can access these features for free directly from their account settings.
Set a maximum daily, weekly, or monthly deposit limit. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a loss limit for a given period. Once that limit is reached, further betting will be automatically stopped.
Set a maximum duration for each gaming session. Once the time is up, the system will log you out and prompt you to take a break.
Pop-up notifications are sent at set intervals (15, 30, or 60 minutes) showing your session duration and spending.
Take a temporary break from gaming — for 1 day, 1 week, or 1 month. During this period, no betting or deposits will be permitted.
Activate a long-term or permanent self-exclusion lasting anywhere from 6 months to 5 years. Once enabled, the account cannot be reopened.
Self-exclusion at 3b999 is a powerful protective tool. If you feel your gaming is getting out of control, activating self-exclusion is the right call. Here's how to do it, step by step.
Log in to your 3b999 account, go to "Account Settings", and open the "Responsible Gaming" menu.
Choose the duration that works for you — 6 months, 1 year, 2 years, 5 years, or permanent.
Verify your identity using your password and the OTP sent to your registered mobile number.
If all details are correct, click the "Confirm Self-Exclusion" button. The request will take effect immediately.
Once self-exclusion is activated, a confirmation message will be sent to your registered email. No marketing communications will be sent during this period either.
Important: Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. The support team cannot make exceptions to this rule — it exists entirely for your protection.
Anyone under 18 is strictly prohibited from participating on 3b999. As part of our responsible gaming commitment, we enforce a rigorous minor protection policy.
Age is verified at registration, and ID verification is requested in suspicious cases. If an account is suspected of being used by a minor, it is immediately suspended and investigated.
Tips for Parents: Take the following steps to prevent minors from accessing online gaming sites on your household devices:
If you become aware of a minor using 3b999, please report it to [email protected]. Reports of this nature are handled with the highest priority.
3b999's expert support team is available 24/7, every day of the week, for anything related to responsible gaming. If you're concerned about your own gaming behaviour or that of a loved one, you don't have to face it alone — we're here.
Gaming addiction is a health condition and it is treatable. If you feel you need professional support, consult a mental health specialist. Seeking help is a sign of strength.
We're more than just a set of rules — we're building a culture where safe gaming is everyone's right.
Age is verified at every registration. No one under 18 can create an account on 3b999 — this is our firm policy.
Deposit limits, loss limits, session timers — you set them all yourself. No barriers, no extra charges.
A cool-off period or self-exclusion can be activated at any time. Whenever you need a break, 3b999 is here to support you.
Reality checks remind you at regular intervals how long you have been playing and how much you have spent.
Support agents trained in responsible gaming are available around the clock to talk with you.
View a full record of your gaming activity, spending, and time — then decide for yourself where to draw the line.
Answers to the most frequently asked questions from members about responsible gaming.
Join 3b999 and enjoy safe entertainment on Bangladesh's most responsible gaming platform. Your protection is our top priority.